I have a problem with an order
Talk to the business and, if it isn't solved, open a dispute.
- 1Open the order in My purchases.
- 2Message the business from the order's chat and tell them what happened.
- 3If the business doesn't solve it, write to us in the support chat.
On coin purchases from creators you can open a dispute from the order once it was shipped or delivered. Our team reviews it and decides whether a refund applies.
Still need help?
Write to us and someone from the support team answers you in the chat.